Wireless Customer Service & Sales Trainee

Company: Voyager Consulting
Location: San Bernardino
Posted on: July 15, 2025

Job Description:

At Voyager Consulting, we're a committed team driven by excellence in direct marketing and client acquisition through advanced management. We are looking for a dedicated and customer-focused Wireless Customer Service & Sales Trainee to join our expanding team in Ontario. This is an exceptional opportunity to be trained for the Frontier sales campaign, where you'll learn to connect with the local community, drive new sales, and deliver outstanding customer experiences. As a Wireless Customer Service & Sales Trainee, you'll dive headfirst into the world of wireless solutions, gaining invaluable hands-on experience by directly engaging with customers. We'll equip you with top-notch training in sales and service, helping you develop the competencies and leadership potential to excel in this progressive industry. This role is a direct path where your evolving expertise ensures customer satisfaction and drives the success of our company. Key Responsibilities of the Wireless Customer Service & Sales Trainee Receive in-depth training on Frontier's wireless products, including 5G, services, and customer service methods. Engage with potential and existing customers in designated areas to introduce and explain Frontier's wireless solutions in a clear and compelling manner. Identify customer needs for wireless services and clearly explain how Frontier meets those needs and delivers value and benefits. Provide customers with basic support, troubleshoot common issues, and ensure a positive experience throughout the sales and support process. Develop skills in persuasive communication, professional objection handling, and effective closing techniques for wireless product sales. Maintain accurate records of customer interactions, sales progress, learning achievements, and customer feedback in the CRM system. Work with sales and customer service teams, contributing to meetings and sharing field insights. Strive to meet learning objectives and contribute to team sales and customer satisfaction goals through dedicated effort and continuous improvement.

Keywords: Voyager Consulting, La Quinta , Wireless Customer Service & Sales Trainee, Sales , San Bernardino, California