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Front Desk Representative

Company: Sands Of Kahana
Location: La Quinta
Posted on: May 3, 2021

Job Description:

We are recruiting for energetic and vibrant employees who can deliver prompt, efficient, and courteous service to our guests......the right candidate who enjoys creating a personal connection, a culinary adventure, and an unforgettable resort experience for our guests.

Our Vision:

We envision a future in which our legacy is built on the expertise and passion of our team member, our efficient infrastructure, and our effective operational processes that come together to support a diverse portfolio of businesses that illustrate profitable growth.

Our Mission:

As an ASNY Family of Companies, we invest in people, products and services to cultivate successful business ventures that create positive experiences for those we serve.

Our Values:

Family & Teamwork, Loyalty & Integrity, Growth & Development, Leadership & Performance Excellence

Role: As a Front Desk Agent, you are the first impression to our guests and will provide superior hospitality, customer service and a welcoming greating.The Chateau at Lake La Quinta is seeking a qualified and motivated candidate for the position of Front Desk Agents. Come be part of the family and put your hospitality skills to work in an environment that welcomes your input, rewards your ambition, and inspires our guest to return again and again.

Essential Functions:

Duties include, but are not limited, to the following:

  • Deliver prompt, efficient and courteous service to guests in accordance with established standards.
  • Performs necessary tasks to service guests, i.e. taking and filling all food and drink orders and assisting in maintaining guests' dining area in a clean and neat manner.
  • Creates dining reservations for Mlange and room reservations for the Chateau.
  • Checks guests in and out of the hotel through the use of Maestro.
  • Enjoys creating a culinary adventure for our guests.
  • Monitors guests' needs on a continual basis, ensuring all requests will be promptly fulfilled.
  • Participates as an employee in producing a smoothly and efficiently run dining experience.
  • Assists other employees with maintenance (side work, opening/closing duties) as necessary.
  • Use of Maestro, Open Table and Micros POS system and cash handling.

Job Specifications:

  • Customer service experience
  • Effective communication skills oral and written in English
  • Professional appearance
  • Cash and payment handling skills
  • Basic software and computer skills
  • Open work availability for varied shifts, weekends and holidays.
  • Able to stand or sit for long periods of time
  • Capable of lifting 20 lbs

EOE/Drug Free Workplace

Keywords: Sands Of Kahana, La Quinta , Front Desk Representative, Other , La Quinta, California

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