Database Associate
Company: Museum of Contemporary Art San Diego
Location: La Jolla
Posted on: April 3, 2026
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Job Description:
Museum of Contemporary Art San Diego: Database Associate
Department: Advancement Reports to: Chief Advancement Officer
Employee Status: Full-Time, Non-exempt Primary Work Location:
Onsite, La Jolla Pay Range: $26.82 – 28.23/hour Apply By: COB,
April 10th, 2026 JOB SUMMARY: The Database Associate is responsible
for proactive ownership, administration, maintenance, and
optimization of the Museum's CRM. This position plays a key role in
owning the operational process and ensuring that the Museum’s
constituent information is accurately documented, organized, and
accessible, thereby enabling the Museum to engage in strategic
fundraising and related leadership decision-making. Support mission
and vision of museum throughout the performance of duties.
ESSENTIAL FUNCTIONS: Ensure accuracy, consistency, and integrity of
all data. Define data entry standards, coding structures, and
business rules, and ensure adherence across all users. Serve as the
primary internal resource for troubleshooting database and
reporting issues. Provide training and support to Museum staff on
best practices for using the database. Work closely with Museum
staff, including fundraisers, curators, registrars, and educators,
to ensure the accurate and timely input of information. Develop
user guides, job aids, and documentation to ensure consistent
system use across departments. Administer and maintain timely
system security, user permissions, audits, and regular data hygiene
protocols. Regularly update and correct records, ensuring
compliance with Museum standards and best practices. Monitor and
resolve any database issues or discrepancies, escalating to CAO as
needed. Proactively enter new records into the database and
continually update constituent details. Develop, produce, and
maintain all standardized reporting and dashboards for the
Advancement department. Build and maintain dashboards tracking key
performance indicators, including donor retention, campaign
performance, membership trends, and revenue. Produce board-level
and executive reports that translate data into actionable insights.
Run reports to assess database performance and data analysis. Serve
as a point of contact for database-related technical issues and
assist with troubleshooting. Ensure system security, updates, and
backups are performed regularly. Collaborate with internal
stakeholders to ensure data reporting meets internal and external
needs. Recommend and implement improvements to streamline database
processes and enhance usability. Respond to data requests from
internal stakeholders. Work alternate special events shifts,
including weekends and/or after regular business hours as needed.
Follow policies and procedures to ensure a safe work environment.
Other duties as assigned. KNOWLEDGE, SKILLS, AND EXPERIENCE:
Excellent attention to detail with the ability to maintain data
accuracy. Strong verbal and written communication skills. Ability
to work both independently and collaboratively in a team
environment. Strong organizational and time-management skills with
the ability to administer and coordinate multiple tasks and
deadlines. Strong technical skills with the ability to troubleshoot
system issues. Proficient in Excel and Word. Proficient in database
management software (Salesforce, ACME, Marketing Cloud Growth).
Previous experience working with CRM databases, ideally in a
museum, gallery, or cultural institution. Bachelor’s degree and two
years’ recent relevant experience or equivalent education and
experience. Familiarity with museum best practices preferred.
Flexible work hours may be required during major museum events or
exhibitions. OUR WORK CULTURE: MCASD provides employees with a
collaborative work culture where they can combine both their love
and support of the arts and work in an enriching and diverse
environment while further developing their specific professional
knowledge, skills, and abilities. ABOUT MCASD: It is an exciting
time to join MCASD! Our La Jolla campus re-opened in April 2022
after a five-year expansion effort that doubled the building’s
overall size. We are positioned to be a cultural beacon as the
region’s foremost forum devoted to the exploration and presentation
of the art of our time. From the coastal community of its La Jolla
flagship building, MCASD provides an unprecedented variety of
exhibition spaces and experiences for the community, showcasing an
internationally recognized collection and a dynamic schedule of
exhibitions and public programs. BACKGROUND CHECKS AND LICENSING:
Professional references, education check, credit check, and
criminal background check. EOE STATEMENT: MCASD prohibits
discrimination and harassment against individuals based on race,
religion, national origin, sexual orientation, gender, gender
identity and expression, marital status, age, disability,
pregnancy, reproductive health decisions, medical condition,
covered veteran status, or any other characteristic protected by
law.
Keywords: Museum of Contemporary Art San Diego, La Quinta , Database Associate, IT / Software / Systems , La Jolla, California
