Attendant/Turndown (FT) - Housekeeping
Company: La Quinta Resort & Club - a Waldorf Astoria Resort
Location: La Quinta
Posted on: February 5, 2020
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Job Description:
A Turndown Attendant is responsible for cleaning and stocking
guest rooms and providing turndown service in the hotel's
continuing effort to deliver outstanding guest service and
financial profitability.
What will I be doing?
As a Turndown Attendant, you would be responsible for cleaning and
stocking guest rooms and providing turndown service in the hotel's
continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:
-Provide turndown service to include, but not limited to, partially
removing and storing bedcover, fulfilling specified guest
preferences (i.e. filling ice bucket, etc.) and replenishing
amenities, linens and supplies
-Clean and stock guest rooms as assigned, including, but not
limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles,
counters and floor surfaces
-Change bed linens
-Dust furniture, pictures, drawers, window ledges and shelves
-Replenish amenities, linens and supplies in guest room
-Vacuum and empty trash
-Conduct visual room inspection upon completion
-Dispose of trash and recyclables in accordance with the hotel's
green guidelines
-Perform Room Attendant and other Housekeeping services, as
requested
-Respond to special guest requests in a timely, friendly and
efficient mannerWhat are we looking for?
Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
-Hospitality - We're passionate about delivering exceptional guest
experiences.
-Integrity - We do the right thing, all the time.
-Leadership - We're leaders in our industry and in our
communities.
-Teamwork - We're team players in everything we do.
-Ownership - We're the owners of our actions and decisions.
-Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key
attributes:
-Quality
-Productivity
-Dependability
-Customer Focus
-Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands . Our vision "to fill the
earth with the light and warmth of hospitality" unites us as a team
to create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it
all!
Keywords: La Quinta Resort & Club - a Waldorf Astoria Resort, La Quinta , Attendant/Turndown (FT) - Housekeeping, Hospitality & Tourism , La Quinta, California
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