Director of Front Office Operations

Company: Pyramid Hotel Group
Location: La Quinta
Posted on: March 15, 2023

Job Description:

Posted Date 2 weeks ago (2/27/2023 8:48 PM) Location US-CA-La Quinta Department Front Office Position Type Regular Full Time # of Openings 1 Requisition ID 2023-24117 Address 49-499 Eisenhower Drive About Us At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! - DescriptionAnnual Salary Range: $85,000 - $100,000Benefits of this Opportunity:

• You will develop and mentor the Front Office leadership team
• Incremental increases of hourly rate
• Responsibility for scheduling front desk staff
• Understand and possess all the necessary skills relative to all of the jobs that you are responsible to train
• Handle the interviewing and hiring of all front desk, bell service and pbx personnel
• Prepare front desk schedules in accordance with staffing guidelines
• Assist in labor management; provide supervision according to the productivity standards of our hotel and our company.
• Complete the training and certification of all front desk, bellperson, and pbx personnel
• Attend all required meetings
• Review the job performance of all staff within Pyramid Guidelines
• Conduct necessary meetings and ongoing training
• Maintain the condition of your area and equipment
• Insure that you are in accordance with all Pyramid Hotels accounting standards
• Follow all standards set forth by the hotel and the companyAs a Director of Front Office Operations, your job is to supervise the front desk staff, guest service representatives (bell service staff), PBX operators. You will also be expected to communicate on a daily basis with the night audit manager.
  • A commitment to the quality and performance guidelines and your role as a front office manager
  • Effective communication
  • The desire and ability to learn and advance
  • Professional experience and skills for your position Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. If you are human, leave this field blank.

Keywords: Pyramid Hotel Group, La Quinta , Director of Front Office Operations, Executive , La Quinta, California