LaQuintaRecruiter Since 2001
the smart solution for La Quinta jobs

Guest Service Professional (Overnight PT) - Front Office

Company: Hilton
Location: La Quinta
Posted on: November 11, 2019

Job Description:

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her - > Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards - Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries - > Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy - Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner - Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction - Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: - Hospitality - We're passionate about delivering exceptional guest experiences. - Integrity - We do the right thing, all the time. - Leadership - We're leaders in our industry and in our communities. - Teamwork - We're team players in everything we do. - Ownership - We're the owners of our actions and decisions. - Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: - Quality - Productivity - Dependability - Customer Focus - Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job: Guest Services, Operations, and Front Office Title: Guest Service Professional (Overnight PT) - Front Office Location: null Requisition ID: HOT06RJX EOE/AA/Disabled/Veterans

Keywords: Hilton, La Quinta , Guest Service Professional (Overnight PT) - Front Office, Administration, Clerical , La Quinta, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Receptionist
Description: DescriptionYou may be the right candidate for this Receptionist position. Apply now with OfficeTeam. This dynamic and creative company is seeking someone who is articulate and highly-skilled. This position (more...)
Company: Robert Half Office Team
Location: San Diego
Posted on: 11/20/2019

Receptionist - Bilingual
Description: Position Description :At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National (more...)
Company: National Vision, Inc.
Location: Palm Springs
Posted on: 11/20/2019

Data Admin Sr Advisor
Description: Data Admin Sr Advisor Splunk -NGS-P3934Location: United StatesRequisition : PS3934Post Date: Feb 25, 2019Your Talent. Our Vision. At National Government Services NGS , an independent subsidiary of (more...)
Company: Anthem, Inc
Location: Placentia
Posted on: 11/20/2019


Security Guard Office Building
Description: 14.25/hour for graveyard weekend security position in Irvine br br Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our companys core purpose (more...)
Company: Allied Universal
Location: Irvine
Posted on: 11/20/2019

Administrative Assitant
Description: DescriptionCandidates who are results-oriented and deeply passionate about growing their careers in a detail-oriented Services industry will be interested in the Administrative Assistant position OfficeTeam (more...)
Company: Robert Half Office Team
Location: Carlsbad
Posted on: 11/19/2019

Administrative/Calendar Assistant
Description: We are seeking a friendly, professional Administrative/ Calendar Assistant for our legal support company. The position is based in our Irvine office. br Responsibilities:Answering, screening and transferring (more...)
Company: Barkley Court Reporters
Location: Irvine
Posted on: 11/20/2019

Administrative Assistant (Experienced Excel Data Entry)
Description: Join a leading events marketing firm in Southern California We are seeking a highly motivated--Administrative Assistant--to provide administrative support at our Call Center in Fullerton. This position (more...)
Company: Kaleo Marketing, LLC
Location: Fullerton
Posted on: 11/20/2019

Office Coordinator
Description: 5294BRRequisition ID:5294BRJob Description:The office coordinator is responsible for providing the best impression of the services we can provide by anticipating and responding to the needs of sales associates, (more...)
Company: Realogy Holdings Corporation
Location: Encinitas
Posted on: 11/19/2019

Data Entry Clerk
Description: Data Entry Clerks needed for Biotech Co in Miramar Main responsibilities will be: Scan / Edit Documents Compile, sort and
Company: ResourceMFG
Location: San Diego
Posted on: 11/19/2019

Food Service Partner - Corporate Offices
Description: Change lives, starting with yours br br At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation---s Top 100 (more...)
Company: Scripps Health
Location: San Diego
Posted on: 11/19/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

La Quinta RSS job feeds