Patient Services Representative/Front Desk Receptionist

Company: Milauskas Eye Institute
Location: La Quinta
Posted on: May 26, 2023

Job Description:

Overview:Interested in a Patient Services Representative/Front Desk Receptionist opportunity? We are hiring Apply today Eyecare Services Partners, including our Milauskas Eye Institute brand, is a nationally recognized leader in Ophthalmic and Optometric care with an excellent clinical support team, dynamic leadership and an unwavering commitment to customer service. We strive to make every interaction extraordinary, inspiring the complete confidence of our patients. Our employees contribute directly to the success of our practices and take pride in being a member the ESP Management team. We strongly believe that the manner in which our patients, customers and employees is as important as the quality of the services we provide.Since 1980 Milauskas Eye Institute has been the most progressive and caring eye care center in the desert. Our goal is and always will be to do our best to improve and preserve a patient's sight.The Patient Services Representative/Front Desk Receptionist is responsible for performing a variety of routine tasks and special requests associated with the daily operations. The daily tasks are often time-sensitive and therefore require consistent performance without reminders, with a focus on efficiency and accuracy. An overview of the daily and special requests is outlined below under "Essential Functions". All tasks are to be completed as a team player within the department and company.Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs. Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work. Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.Responsibilities:Welcomes and greets all the visitors, in person or over the phoneAnswers the phone while maintaining a polite, consistent phone manner using proper telephone etiquetteResponsible for keeping the reception area clean and organizedSign-in and distribute incoming parcels from external carriers (i.e., United States Post Office, United Parcel Service, Federal Express, etc.) to various locations throughout the Home OfficeProcessing of the respective packages/ postal mail including Insurance correspondence, Insurance letters, and insurance remits. Inner office mail and direct mail to Lockboxes and Corporate office.Assist in light maintenance throughout the Office.Assist in the movement of large boxes from different departments in Home OfficeProvide clerical support for mass mailings on an as needed basis.Assist with organization and distribution of Mail Room materials (i.e., office supplies, stationary, printer ribbons, copy paper, etc.).Assure the Copy Rooms are properly supplied with copier paper at all times.Assure the coffee areas and Lunch Room are properly supplied with paper towels at all times.Assist with maintaining proper inventory levels of the Mail Room materials and respective ordering from the proper supplier.Assist with service calls on office equipment (copier and faxes, etc.) to include replacing toner and/or drums, along with troubleshooting reported problems.Check in employee product from and distribute to appropriate departments each week.Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.All other duties as assigned.Qualifications:Minimum of a high school diploma or equivalent.Ability to lift at least 20 lbs.Must be able to type and comprehend a variety of paperwork.Ability to operate mail and shipping systems and other similar office equipment.Have the ability to provide excellent customer service, communication, telephone and grammar skills.Basic computer knowledge of Microsoft Office required.Ability to handle confidential and valuable materials.Must be detail oriented and organized.Ability to perform as part of a team as well as work independently.Ability to travel between offices when needed.In turn we will provide:Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability.Company paid life insurance.Paid holidays and generous paid time off.Paid parking.Team oriented working environment where you are heard and respected.Clear career ladder opportunities.Offered pay range $18.00/Hr-21.00/Hr.

Keywords: Milauskas Eye Institute, La Quinta , Patient Services Representative/Front Desk Receptionist, Administration, Clerical , La Quinta, California