Cashier/Receptionist

Company: Capistrano Volkswagen Mazda
Location: La Quinta
Posted on: March 11, 2020

Job Description:

Full-time and Part-time positions available (including weekends)We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills.----What We Offer

• Medical and Dental
• 401K Plan
• Paid time off--
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and servicesResponsibilities
• Calculate the customer's bill using the dealership's computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficientlyQualifications--
  • Punctual and available to work hours--including weeknights & weekends
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance--

Keywords: Capistrano Volkswagen Mazda, La Quinta , Cashier/Receptionist, Administration, Clerical , La Quinta, California